Contact

We're here to help

Questions about a download, a file or your order? Write to us and a real person will answer, usually within a few hours.

Emailsoftiflow@gmail.com
Phone+1 732-712-8746
Address117 S Lexington St STE 100, Harrisonville, MO 64701, United States
CompanyDIGISOFT LLC · brand: SoftiFlow
We usually reply within a few hours

Send us a message

Help

Quick answers

I didn't get my download email

Check your spam or junk folder first. Still nothing after an hour? Email us your order number and we'll send your links again.

How do refunds work?

If a library is not what its product page describes, email us within 30 days of your purchase and we'll refund you. Read the refund policy.

Can I sell the prints I make?

Yes, with the Commercial License. It covers physical prints of original designs, not the digital files and not characters or brands owned by other companies.

Will the files work with my printer?

Yes. STL files open in Bambu Studio, Cura, PrusaSlicer, OrcaSlicer, Lychee and Chitubox, for FDM and resin printers.